12 months of maintenance & support
Every project ships with a full year of hands-on care — hosting, monitoring, backups, security and fixes, all included. Active development hours come with the Advanced tier and up.
SUPPORT MODELBuilt right.
Built right.
Supported all year.
Stress-free from launch.
Every PSV project includes 12 months of full technical support — hosting, monitoring, backups, security and fixes — at no extra cost. Active development hours come with the Advanced tier and up.
WHAT'S INCLUDED
Everything we cover for the first 12 months
Six pillars of post-launch support, included with every PSV project — no extra invoices, no surprise scopes.
Hosting & infrastructure
Vercel, Hetzner, Cloudflare — fully managed and tuned for your project.
Monitoring 24/7
Uptime checks, error tracking, performance monitoring — we see issues before you do.
Backups & recovery
Automated daily backups with tested restore procedures.
Security updates
Patches, dependency updates, and proactive protection against new vulnerabilities.
Bug fixes
Anything that breaks gets fixed. No back-and-forth, no extra invoices.
Privacy-first analytics
Self-hosted Umami dashboard, GDPR-compliant by design — no cookies, no third-party tracking. See visitors, popular pages and conversions in real time.
GDPR-ready by default
Privacy policy, cookie consent banner, and terms of service tailored to your business — every PSV project ships compliant with EU and Irish law from day one.
Preview before live
Every change deploys to a private preview URL first — you see and approve updates before they reach your visitors.
Global CDN & SSL
Cloudflare delivers your site from edges nearest every visitor — with free SSL, DDoS protection and bot filtering. Fast everywhere, secure by default.
AFTER YEAR 1Custom
What happens after the first year
There is no obligation — you always remain in full control of your project. Most clients choose to continue, as it ensures long-term stability.
Care plan
€100 – €500 / month
For projects on autopilot — keep the lights on without active development.
- Hosting & infrastructure management
- Monitoring 24/7 and uptime checks
- Automated backups and recovery
- Security updates and protection
Active plan
€400 – €1,500 / month
For projects in active development — ongoing maintenance plus 10 hrs/month of dev time.
- Everything in the Care plan
- 10 hours/month of dev time
- Small features and improvements
- Priority bug fixes
Enterprise plan
from €800 / month, custom SLA
Dedicated capacity, custom response times, ongoing roadmap.
- Dedicated dev hours per month
- Custom SLA and response times
- Quarterly architecture and roadmap reviews
- Direct line to a senior engineer
FAQ
Common questions
Honest answers to what people usually ask before signing.
Ready to build something supported from launch?
One project. One year of full support, included. Let's start.
12-month support included with every project.